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صفحه اصلی
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اولین کنگره بین المللی رویکردهای نوین سبک زندگی، پیشگیری و درمان سرطان
Evaluating the level of satisfaction of cancer patients with self-care training received from doctors and nurses for 16 months in Abbas Nazeran Oncology Hospital
نویسندگان :
Naser Faalostadzar (بیمارستان آنکولوژی عباس ناظران) , Mahboobe Mokhtarpour (بیمارستان آنکولوژی عباس ناظران) , Hengame Abdali (بیمارستان آنکولوژی عباس ناظران)
کلمات کلیدی :
Cancer،Doctors،self-care،Satisfaction،Patient Education،Nurses
چکیده :
Background: special attention to the self-care educational needs of cancer patients in a patient-centered environment is one of the important aspects of their care. The charter of patient rights requires that doctors and nurses play their role well in responding to the educational needs of these patients in the field of self-care. The continuous satisfaction of patients with the received training is a good measure for evaluating this performance. (1) If correct information is obtained and the processes are modified, one can hope to improve the lifestyle and independence of patients in self-care by reducing the length of hospitalization, reducing re-visits and lead to cost savings. (2) Examining the current situation is the first step to address this issue, so that in the next steps, the effective factors that can be improved in this regard. Few studies have been done about the satisfaction of cancer patients with self-care training. The conducted studies often deal with the effective factors in the quality of education. No study was found on the comparison of cancer patients' satisfaction with the training of doctors and nurses. The purpose of this study is to describe the current situation in this regard. Methods: This cross-sectional descriptive research uses a 12-question questionnaire with valid (form-content) and good reliability (Cronbach's alpha coefficient 0.954). This online questionnaire was sent during 16 months to the target group (338 patients with malignancy) in Abbas Nazeran Oncology Hospital in Mashhad. Doctors and nurses did not know about this survey. The results were analyzed using SPSS 19 software (T-test). Results: The level of patients' satisfaction with the training received from nurses and doctors was evaluated from medium to high (75.45%). A significant difference was seen in the overall satisfaction level of patients with the training received from doctors compared to nurses (P<0.001). A significant difference was seen in each of the twelve items (P<0.001). Conclusions: Overall satisfaction and satisfaction in each item about the training received from the group of doctors was significantly higher (P<0.001). Training related to activity resumption, activity restriction, diet and drug precautions in both groups of nurses and doctors got a lower satisfaction score. Therefore, in order to increase the level of satisfaction of service recipients, especially in the mentioned areas, the following suggestions seem useful (3,4,5,6,7): Strategic management of human resources, selection of competent people in patient education, use of effective motivation system, professional communication of doctors and nurses, training of nurses and doctors in order to strengthen general skills (creativity, time management, communication skills, etc.). Also, it is recommended to update the knowledge of experts about common cancers, the necessary educational codes and written programs related to each disease in order to increase the satisfaction level of patients. (2)
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